Registering with the Foreigner Presence in Cambodia app

In Cambodia, landlords have long been required to report the presence of foreign tenants — this is why you’ve always had a copy of your passport made when you check in at a hotel, or lease a new accommodation. Until now, the process has been done on paper, and many small-time landlords ignored the regulations to avoid the taxes that came with it. But no longer — now all foreigners in Cambodia are required to register their presence via app.

FPCS Cambodia app

Get registered on the FPCS app by July 1st.

The Cambodian government has announced a new mobile app, the FPCS-GDI, or “Foreigner Presence in Cambodia System” for Android, iOS, and desktop. From July 1, 2020, foreigners who are not registered in the database will not be allowed to extend their visas.

“The onus [is] on accommodation owners to register their foreign guests and tenants, but said foreigners would not get visa renewals if they were not registered.,” Keo Vanthan, the deputy director-general of the General Department of Immigration, was quoted as saying in this VOA article about the new system.

“We asked [owners] to report this and if they don’t report the foreigners staying at their places, we will not extend their stay,” he said. “The foreigners may not be aware of that, but the owners must be responsible.”

Despite the minor uproar about this in expat circles, the requirement for all foreigners to be registered with the Interior Ministry’s Department of Immigration is not new — it just used to be an offline process that many foreigners were unaware of. What is new is the tying of visa renewals to the process.

There is no charge to register in the system, but unfortunately your landlord will need to do it for you. If you co-own a home with a Cambodian partner, they can register you as the tenant, or you can register yourself.

It is the responsibility of your landlord or property owner to register you. Moreover, the US Embassy has recommended not to download the app yourself (but they didn’t give any reason why…hmmm).

In a recent update to citizens in the Kingdom, they wrote, “The General Department of Immigration confirmed to the Embassy on May 21 that landlords are responsible for registering information about foreigners living in Cambodia under the new “Foreigners Present in Cambodia System” (FPCS) phone application. We advise Americans to not download the FPCS application and instead to request that landlords supply this information.”

The Department of Immigration has released a tutorial in Khmer on YouTube that you can share with your landlord if they are having any difficulties with the process. And of course you should not assume that your landlord has done this automatically — now that visa renewals are tied to the process it’s your responsibility to check to make sure you’ve been properly registered. Although you are not responsible for your registration, without it you will not be able to extend your Cambodia visa.

The tutorial video is very easy to understand, even if you don’t speak Khmer. First, your landlord needs to make an account, either with a smartphone on on the website, then upload a copy of your passport and verify the information (it would probably be helpful if you did this part together), verify phone number, and submitting accommodation information. Your check-in date should be the start of the lease, and the check-out date is the last day of your lease.

If your phone number is not accepted, you’ll need to check that your SIM card is registered in your name, and that your name has been entered into the app in the same format as on your SIM card registration.

If you’ve successfully registered, please leave a note in the comments, and if you have questions the Cambodia Work Permit and Visa group on Facebook is the place to go.

23 Responses to Registering with the Foreigner Presence in Cambodia app

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    Aimee-Jane Hill says:

    I did mine myself as my landlord refused. I hope this doesn’t mean I can’t do my visa!

      Vincent says:

      Maybe OK if you got a receipt and met the July 1 deadline. Save any documents relating to landlords refusal.

      Ai-Sophie says:

      Hi Aimee-Jane. Did you only registered on app yourself or checked-in? Because I did mine also by myself, but I didn’t check-in, which seems the main you supposed to do.

    David Smith says:

    Sorry Lina bad keyboard

    David Smith says:

    Hi Line just curious do they still say you need 3,000 dollars per person to enter Cambodia for the virus and do you think Cambodia will pull the same stunt Thailand did to force retired Americans and others out of the country?

    Aline says:

    Is the registration just a one time thing or do I need to resubscribe when I change houses?

    Eric Huang says:

    When I tried to register my residence, I could from province to get Phnom Penh, from district to get Heng Kang, from Commune to BKK1, but the system never shows village name out. I could not go three owing to the required part. But I found other districts are without problem. In order to get next steps, I used other district commune and village but I put our right house number and street. I used both types of mobile phone, the problem appeared the same. Just let you know.

    Jiki says:

    My landlord is living in South Korea, and tried to register me using his Korean number. But there’s no South Korean country code in the app, and he can’t scan my passport because he’s over there. What do I do?

    Vincent says:

    My Landlord successfully registered me after I filled out the form provided by them. In turn they forwarded a receipt via LINE.Suggest you retain the receipt should there be any glitches when you go to renew your visa. My guess is this will be an annual requirement every July 1st??

    Julie says:

    How do you make your landlord/lady do this if they refuse please?

    OfCaEm says:

    Interested to know your feedbacks, can I be notified of new comments please ?
    Thank you for the post !

    David Smith says:

    Lina again thank you for your information. I am curious does the social security accept marriages in Cambodia ? I am trying to find out but with this virus you can’t go to the offices here. I am going to bring my Russian fiancé and her daughter to Cambodia and we plan on being married in this beautiful country near a waterfall. They both are very beautiful and love animals and have firm religious believe Catholic. Thank you for all the information you are great and I really believe Cambodia is very beautiful Take care be careful David Smith

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