Review: Giant Ibis night bus, Phnom Penh-Siem Reap

Giant Ibis night bus at a glance…

Over the years, I’ve taken more Giant Ibis night bus journeys than I care to admit. When I first moved to Cambodia, I vowed I would never take a night bus in Cambodia.  Since then, I’ve made an exception for Giant Ibis because of their safety record and precautions. I’m now a regular on the Giant Ibis night bus from Siem Reap to Phnom Penh. In this post, I’ll share some details about the company and the trip from Phnom Penh to Siem Reap (and vice-versa).

Giant Ibis night bus Cambodia

The Giant Ibis night bus looks great in the morning, too.

Night buses in Cambodia are notoriously unsafe. Giant Ibis, on the other hand, makes safety a priority. Their  buses go slowly, with a maximum speed of 60km (37 miles) per hour. They enforce this by transmitting the speed via GPS to the Giant Ibis office so that management knows if a driver breaks the rules and go faster. Going slowly is not only safer, but allows for a better night’s sleep, because even at at these speeds the bus usually arrives in six or seven hours. Another safety precaution Giant Ibis takes is to always have two drivers on each bus, and they switch half-way through the journey. If one driver feels fatigued he can switch out and take a nap.

In addition to offering a safe ride, each seat is equipped with a power socket that accept standard American, Euro, and UK plugs, and most of them usually work. The bus has WiFi (password: giantibis) that is provided by 3G. This means the connection works as long as there’s 3G coverage, which is for true for about 60% of the journey. Be aware that they do turn out the lights soon after the journey begins, so if you do want to read you will need to bring your own lighting.

The buses are air-conditioned and have a toilet on board. Overly cautious types such as myself bring a sweater for the former and tissues for the latter. Passengers are all given a bottle of water, and each bed comes with a pillow and blanket. When you board the bus you’ll be given a bag to keep your shoes in, so as not to get the beds dirty.

Giant Ibis night bus

The 11 p.m. Giant Ibis night bus has lie-flat beds.

There are two Giant Ibis night buses going each way between between Phnom Penh and Siem Reap, with slightly different seat configurations.  The 11 p.m. Giant Ibis night buses have 32 beds, with 15 on the bottom bunk and 17 on the top. The beds do not fully lie flat, but offer a 45 degree angle that’s pretty decent, and some taller people seem to find the angled seat more comfortable than the lie-flat ones. Seat 6-F is right next to the toilet, and as such, is probably the least optimal seat on the bus. Each bed has a cubby at the bottom to keep your shoes (and feet) in.

Giant Ibis night bus

The 11 p.m. Giant Ibis night bus seating chart.

The 11:30 p.m. bus has 30 lie-flat seats, with 14 on the bottom and 16 on the top. The only downside of this is because there are two fewer seats, there isn’t always a bed for the driver who may end up sleeping next to you in the aisle. On these buses, there are eight single beds and 11 seats of double beds.

Giant Ibis Night Bus

The seating plan for the  11:30 p.m. Giant Ibis night bus.

The buses do not have two levels, rather, the seats are designed like bunk beds with one on the top and one on the bottom. All of the Giant Ibis night buses are arranged with one row of two beds next to each other, and a row of single bunks with an aisle in the middle. If you are traveling alone, try to get one of the single beds. I have traveled alone on the Giant Ibis night bus many times and have never felt unsafe as a solo woman, but again, be sure to get a solo bed (if you buy a ticket online, you can make an advance seat reservation).

Giant Ibis night bus interior

Off to dreamland on the Giant Ibis night bus beds. This is the interior of the 11 p.m. bus.

The night bus buses are not new, but they are fully refurbished. As on all buses, the toilets are not the nicest in the world (if you are a larger person you’ll have a hard time squeezing in) but at least these ones are usually clean. The road between Phnom Penh and Siem Reap is still bumpy — although better than a year ago — and if you aren’t a sound sleeper, it can be a challenge to get a good night’s sleep. Luckily, that challenge is usually alleviated for me by bringing an eye mask, ear plugs, and a sleeping pill.

I travel between Phnom Penh and Siem Reap regularly, and the trip can be excruciatingly long. Because I save so much time by sleeping through the journey, I’ve become a regular on the Giant Ibis night bus. Despite being pretty highly strung about road safety in Cambodia, overall, I think the Giant Ibis night bus is a safe way to get across the country (here are the other options for this route).

In Phnom Penh, the buses boards on time at the Giant Ibis office on Street 106 across from Phnom Penh’s night market. For the daily night bus to Siem Reap they do not offer hotel pick up, but the office is centrally located and walking distance from the riverside. Once you arrive in Siem Reap the bus drops off at the more centrally located Giant Ibis ticket office near Old Market (rather than the Giant Ibis bus station).

In Siem Reap, the night bus leaves from the Giant Ibis ticket office near the Old Market. If you’re arriving in Phnom Penh, the bus drops off at the Giant Ibis office on Street 106 in Phnom Penh. You can find maps for both stations at the end of this post.

Giant Ibis night bus schedule:
Phnom Penh – Siem Reap: 11 p.m., 11:30 p.m.
Siem Reap – Phnom Penh: 11 p.m., 11:30 p.m.

Tickets on the Giant Ibis Phnom Penh to Siem Reap route cost $15, and prices are the same for locals and foreigners. You can buy tickets online and choose your seats in advance.

168 Responses to Review: Giant Ibis night bus, Phnom Penh-Siem Reap

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    jothinathan says:

    Cleared all my doubt. was confused with Boat and bus ride. Bought a ticket online immediately after visiting ur page. i am unsure about seat selection at travel agency. but you can do so online with USD 1/seat. Thank You

    Jas says:

    Thanks so much Lina! Your website has been most helpful.

    Jas says:

    Hi Lina,

    I will be arriving at PP airport at about 7.50am on a Saturday. I was thinking of taking the 9.30am bus to Sihanoukville. I was wondering if I will be able to make it to the bus terminal in time to get tickets for that timing or just try for the 12.30pm bus. Would love to book the tickets online but that’s what’s holding me back. Saw your previous posts on booking early.

    Thanks!

    Jas

      Lina says:

      If you aren’t checking baggage or could get your visa in advance, I’d say you could make it to the bus no problem (you’d probably make it anyway, but just to be safe…). However, tickets sell out so you will need to book advance.

    Ed says:

    Hi Lina
    I’m going to be staying on the lazy beach resort, which has a once daily boat at 12:00 midday. What would you say is the best way to get from PP to SihanoukVille so that I can make it in time for the boat? I’d be taking the night bus from Siem Reap until 6:00am but I think the 8:00am giant ibis wouldn’t get me there in time?

    thanks

    Ed

    Mina says:

    Hey, awesome blog! I hope you don’t mind answering one more question. :)

    My boyfriend and I are taking the night bus from SR to PP, then we’re boarding another Giant Ibis bus from there to HCM. Since we probably don’t have a lot of time for breakfast, can you recommend a place near the Phnom Penh station where we can get it fast and cheap and tasty?

      Lina says:

      You’ll actually have more than enough time between buses, as the SR-PP bus will arrive around 6 and the HCMC bus won’t leave until 8. There’s a lot to explore in the area right on the riverside near the station, including a lot of Khmer or Western options. My favorite local place is 10 minute walk, it’s on Street 15 between 130 and 136 and they serve bai sach chrouk (pork and rice). for Western breakfast, on Street 136 Feel Good has the best coffee in town. Walk or take a tuk tuk for $1. There are many options closer, but those are my favorites.

    Donald says:

    Hi, So the Giant Ibis travels from Phnom Penh to Seam Reap and vice versa,, no trip to Ho Chi Mhin City?

    Marie says:

    Hallo Lina,
    we just had word from our Vietnamese travel agent, that the road condition between Phnom Penh and Siem Reap is very bad right now. Do you have any info on that?
    Regards
    Marie

    christine chua says:

    Hi can I know how long is the PP airport to the Giant Ibis bus station?

    christine chua says:

    Hi, any good tour guide to recommend in SR?? where are the best sightseeing??

    christine chua says:

    Hi all, I m traveling from PP to SR mid sept…any good comment or advise can I get from u guys?? Prefer to travel to SR in day bus then back to PP on night bus.

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